At KDV Designs Limited we have over thirty years experience relating to the handling of information in accordance with current Data Protection legislation. We understand that the possibility of personal information being misused is of great concern to customers and we assure you that we take every possible action to prevent any such misuse. KDV Designs Limited will not, under any circumstances sell, rent to or share with other parties any information obtained via this site without your expressed permission. By placing an order with us you signify your permission to share information solely with our Merchant Services who will process your data only so far as is necessary to fulfil your order. All information collected in the processing of your orders (or your account) is stored on a Secure Server (look for the closed padlock image at the bottom of your screen on every secure page). To further protect your information during transmission we have invested in the use of the highest standard of encryption available (128 bit SSL) which has been certified by award-winning security providers C.O.M.O.D.O. Your personal information cannot be tampered with, captured or forged. You can check the validity of our certificate at any time by hovering your cursor over the red triangle at the bottom right of each screen for two or three seconds. Furthermore, if you choose to click on this triangle, you will see a window pop up which not only confirms that our certificate is up-to-date but also that you are insured for up to $10,000 when relying on the information provided by IdAuthority on this site. We take your privacy and security very seriously.

Should you register for an account with us, we store only your contact and order details. When requesting an account, you are asked to provide a password. This password is encrypted and we have no access to it in unencrypted form. We may, however, provide a new password at your request should you forget the original. We suggest that you change this immediately on our site. At no time do we store your credit or debit card details. These are entered directly and securely with the payment provider (bank) when you purchase. This statement sets out how we use the information we collect from you via the KDV Designs website. Your use of the website signifies your acceptance of these terms.

This policy only applies to the KDV Designs website and not to any other companies, individuals or organisations to whose websites we may include links which are used at your discretion. We do not use automatic re-direction to other companies’ sites under any circumstances. The use of pop-up windows is restricted solely to the display of selected products in enlarged format at your request.

We will use your details to contact you in the event of a change in our ability to supply a product or service to you as specified at the time of your order.

We may also send out service related information via email should, for example, our service be temporarily suspended for maintenance. Customers may not opt-out of these communications since they are essential to the efficient supply of your order. However, they may close their account at any time by emailing admin@kdvdesigns.co.uk

For security purposes and in order to determine which products and services are most popular with our site customers and visitors, KDV Designs Limited monitors the traffic throughout this website. Monitoring is used solely for the purposes of enhancing our products and services and at no time is personally identifiable data monitored or captured.

Credit or Debit card processing is handled securely by our Merchant Service providers who do not retain, share, store or use personally identifiable information for any secondary purposes other than order fulfilment.

This website may, from time to time, contain links to sites operated by third parties which we feel may be of interest to you in connection with your visit to us. Please be aware that, whilst we make every effort to ensure privacy compliance by other sites to which we link, we are not responsible for the privacy practices of such other sites. We encourage our visitors to be aware when they leave our site and to read the privacy statements of any website that collects personally identifiable information. This privacy policy applies solely to information collected and processed by KDV Designs Limited.

Cookies are small text files that are stored by your browser on your computer hard-drive for record-keeping purposes. We also use cookies for the following reasons:

• To identify your preferences as you move around our site so that the site can be tailored to suit your individual requirements.
  
• To ensure that items are placed in your Shopping Basket and that your orders are processed correctly.
  
• To provide site usage information, which together with purchase information, will help us further to improve and develop the products and services we offer.

No recognisable personal information is stored in cookies that can link back to an individual.

Registered account holders will, with their permission, occasionally be sent information and/or newsletters on products, promotions, special offers and new site features. KDV Designs Limited will always allow users to opt-out from receiving these types of communications with every issue.

We reserve the right to change, remove or add items to our privacy policy. We will post any such changes to this privacy statement and to all relevant links throughout the website. If you have any comments or queries in connection with our privacy policy please e-mail admin@kdvdesigns.co.uk or write to Customer Services at:

KDV Designs Limited
28 The Waterside
Norwich
NR6 5QN

At KDV Designs Limited we are dedicated to the prevention of fraud and we, therefore, reserve the right to pass on any information you provide to us via the website to aid parties involved in fraud prevention and detection.